Last updated: July 8, 2026
Cookie Policy
What cookies are
Cookies are small text files stored on a browser or device when a visitor uses a website. Getzentriva Online Bank uses cookies and similar browser storage to keep the site working, protect account sessions, remember practical preferences, understand service performance, and support customer assistance. This Cookie Policy explains the main types of cookies that may be used when a visitor browses the public website, signs in to the dashboard, registers for an account, submits a contact form, accepts the cookie notice, or uses secure banking features.
Some cookies are essential. Without them, important parts of the platform may not work correctly, including login sessions, CSRF form protection, account navigation, fraud prevention signals, cookie consent records, language or display preferences, and secure form submissions. Essential cookies are not used to sell personal information or build advertising profiles. They exist so the website can remember that a request belongs to the same browser and so security controls can recognize unusual activity.
How Getzentriva uses cookies
Getzentriva may use cookies to keep a customer signed in during a secure session, reduce repeated form prompts, remember that a cookie banner was accepted, route a customer through registration, support password recovery, maintain dashboard state, protect against cross-site request forgery, detect repeated failed login attempts, and help support teams understand whether a page or form is failing. Cookies may also help us measure basic website performance, such as which pages load slowly, which browsers need layout support, and which support pages are most useful.
Where analytics or support tools are used, they should be configured to support service quality rather than unnecessary tracking. Analytics information is generally used in an aggregated or operational way, such as understanding page performance, error frequency, device compatibility, and usage patterns for product improvement. If Getzentriva later adds optional marketing cookies, the website should provide an appropriate notice or control before those cookies are used where required.
Third-party and payment-related cookies
Some cookies or similar technologies may be set by providers that help operate Getzentriva services, such as hosting, security, analytics, customer support, payment review, card services, embedded maps, video content, or communications tools. These providers may process limited technical information, such as browser type, device identifiers, IP address, referral page, page interactions, or session events, according to their own service terms and privacy commitments. Getzentriva aims to use providers that support secure and reliable operation of the banking experience.
Manual deposit and withdrawal pages may involve uploaded receipts, transaction references, wallet addresses, bank details, and form records. Cookies do not replace transaction records; they help the form and session work correctly while the customer submits the request. Customers should avoid using shared computers for banking activity and should sign out when finished, especially on public or work devices.
Managing cookies
Most browsers allow users to block, delete, or limit cookies. Customers can usually find these controls in browser privacy or security settings. Blocking all cookies may make secure Getzentriva features unusable, because login, form protection, dashboard navigation, and preference storage may depend on essential cookies. Deleting cookies may sign a customer out, reset preferences, or cause the cookie notice to appear again.
This Cookie Policy may be updated as Getzentriva changes its website, security controls, analytics practices, or service providers. The current version is the one posted on the website. Questions about cookies or privacy choices can be sent to support@getzentriva.com or raised through the customer support area.